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I bought a car from a trader only to find it does not have the advertised cruise control and needs over £2,500 of work to the engine and bodywork. What can I do?
I bought a car from an advert on Autotrader. The advert stated that the car was in exceptional condition throughout and it also advertised that it had cruise control. During a test drive I could feel a vibration on the door frame. I queried this as I thought it might be the exhaust. The dealer went under the car and stated that nothing was wrong. Three days later the engine requires nearly £2000 of work - also the brakes are defective and there is £658 worth of bodywork required. To top this there is no cruise control as advertised. I have written to the trader enclosing the quotations and asking him to accept the car back, covering my expenses, or pay to have the car brought up to the standard as advertised. If ignored what is my best move to sort this matter out?
You are entitled to pursue a claim through the UK small claims Court claiming the cost of rectification of all defects and any difference in value due to the lack of cruise control. We can prepare Court proceedings and provide an advice letter for £250 + VAT. Please reply to this email if you would like to use this service.
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